Zendesk Channel Integration
Zendesk + YouTube
Integrate videos and channel comments from any YouTube channel into your Zendesk turning them into tickets. Then simply address them taking advantage of Zendesk's views, macros, and triggers.
All Channel's Videos Comments
This integrations creates tickets for all YouTube channel comments and all comments of videos added under the channel.
Clickthrough support
Links to YouTube comment to be viewed on YouTube are added to every ticket created by integration.
Channelback support
Answer from Zendesk are automatically replicated in YouTube as comments from your name (option to be selected in settings)
Up to 100 tickets every 2 minutes
Integration is capable of turning 100 YouTube comments into tickets every 2 minutes (per configured channel).
Multiple channels supported
You can enable this integration to work with up to 25 YouTube channels at a time (can be increased in future).
Easy installation
Just install the application from Zendesk Marketplace to your instance, add contact information and channel - that's it!
Zendesk + Stack Exchange
Integrate questions from any Stack Exchange website (such as Stack Overflow or Server Fault) into your Zendesk turning them into tickets. Then simply address them taking advantage of Zendesk's views, macros, and triggers.
All Questions by Tag
This integrations creates tickets for all questions by specific Stack Exchange tag.
Clickthrough support
Links to Stack Exchange questions and answers on their source web sites are added to every ticket created by integration.
Channelback support
Answer from Zendesk are automatically replicated in Stack Exchange as answers from your name (option to be selected in settings, single name per tag).
Up to 100 tickets every 2 minutes
Integration is capable of turning 100 Stack Exchange questions/answers into tickets every 2 minutes (per configured tag, answers are added to the questions they belong to).
Multiple tags & websites supported
You can enable this integration to work with any number of Stack Exchange websites and tags at a time.
Easy installation
Just install the application from Zendesk Marketplace to your instance, add contact information and website/tag - that's it!
Zendesk + Docker Hub Comments
Integrate comments from any Docker Hub repository into your Zendesk turning them into tickets. Then simply address them taking advantage of Zendesk's views, macros, and triggers.
All comments for a repository
This integration creates tickets for all comments for a specified Docker Hub repository.
Clickthrough support
Links to Docker Hub comments on their source website are added to every ticket created by the integration.
Up to 100 tickets every 2 minutes
Integration is capable of turning 100 Docker Hub comments into tickets every 2 minutes (per configured repository).
Multiple repositories supported
You can enable this integration to work with any number of Docker Hub repositories at a time.
Easy installation
Just install the application from Zendesk Marketplace (coming soon) to your instance, add contact information and website/tag - that's it!
Zendesk + Guide Comments
Integrate comments for your Zendesk community or knowledge base into your Zendesk turning them into tickets. Then simply address them taking advantage of Zendesk's views, macros, and triggers.
All Comments by Community Topic or Articles Section
This integrations creates tickets for all comments left in the Zendesk community or knowledge base.
Clickthrough support
Links to Zendesk Community posts and Knowledge Base articles are added to every ticket created by integration.
Channelback support
Answer from Zendesk are automatically replicated in Guide as answers from your name.
Up to 100 tickets every 2 minutes
Integration is capable of turning 100 comments into tickets every 2 minutes (per configured topic).
Multiple community topics, sections and users supported
You can enable this integration to work with any number of community topics or knowledge base sections at a time.
Easy installation
Just install the application from Zendesk Marketplace (coming soon) to your instance, add contact information and website/tag - that's it!